Saturday, June 20, 2009

Maintenance - A Constant Battle

After nearly five years in the restaurant business, it seems that maintenance is a daily battle. As soon as one issue is fixed, there are three more to address. Not really complaining about it. Really, it's an observation. Like the upkeep on your home, AZUR has a host of different systems that need attention on a daily business. There is the kitchen equipment, furniture, flooring, the patio & landscaping, lighting, the HVAC and the point-of-sales (POS) system. With the volume of traffic and occupancy of 18 hours a day, it's only natural. Most of these items are addressed before hours but on occasion we have one during service. The goal is to handle the situation(s) without the guests ever knowing. Grace under pressure is the battle cry.