Most people have a predetermined idea of customer service. If asked, they would respond with prompt attention to needs, pleasant server, fast delivery of their order or well timed. At AZUR, we believe all of these are necessary for good customer service and more. We try not to use the word "no" if at all possible. If you want something that is not on the menu, we will try to accommodate your request providing we have the ingredients and you have the time for it to be prepared. This is one of the advantages of having chefs in the kitchen. Our servers work to exceed your expectations of good customer service. If we make a mistake and we all do from time to time, we will correct it.
If you wish to share your ideas of good customer service with AZUR, please send us an email. We would love to read them.
