Content relates to the operation of a casual, upscale restaurant in Lexington, Kentucky serving continental cuisine. Essentially, why we do what we do with a broad range of topics.
Friday, April 25, 2008
Why Take Reservations?
At AZUR, we accept lunch and dinner reservations. Two of the main reasons we do accept them are planning and customer convenience. The first helps us with food ordering levels and scheduling the proper amount of staffing. The later insures that a table is available when one drives to AZUR as a destination spot. Generally speaking, they have planned ahead to dine with us and we want to accommodate them. From time to time, those without reservations (walk-ins) wonder why they cannot be seated at a table that appears to be open. More often than not, it is because the table as been reserved for a particular party at a specific time. Sometimes, a table is not sat because the kitchen simply cannot handle any additional volume and we want to maintain the food quality and service level. Again, this is always a concern for AZUR.